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Potential Massage

5 ★★★★★ 186 Google reviews · Cupping therapy in Rochester, New York

Massage therapists · see all massage therapists that offer cupping

Verified cupping provider Insurance accepted

Why Potential Massage is listed — cupping is a treatment, not a Google category, so we only list a provider when there's real proof they offer it. Here's what we found: “Massage Invest in Your Body. Experience the Difference with Potential Massage. Est. 2019 in Rochester NY start feeling better today Our skilled therapists offer a full range of therapies, including deep tissue massage, cupping, manual…” source →

Booking your cupping session

  • Payment reportedly accepts insurance; HSA/FSA cards accepted — verify coverage before your visit, since cupping is often billed under manual therapy or acupuncture
  • Online booking you can book online — check their site for the next available cupping appointment
  • Walk-ins walk-ins welcome — but calling ahead is safest for a cupping appointment
  • Today see hours ·
  • Website potentialmassage.com — book and see the full treatment menu
  • Phone +1 585-340-7274

Hours

Monday 9 am–8 pm
Tuesday 9 am–8 pm
Wednesday 9 am–9 pm
Thursday 9 am–9 pm
Friday 9 am–9 pm
Saturday Closed
Sunday Closed

Cupping is usually by appointment — these are the business's general hours, so book ahead rather than dropping in.

What clients say about the cupping here

The things reviewers bring up again and again across 186 Google reviews — kept to comments about the cupping and the provider's care, in their own words.

💆 effective pain & tension relief 5 mentions

“I’ve dealt with chronic neck and back pain for a long time and her skill and care have made a huge difference.”

🧑‍⚕️ skilled, knowledgeable practitioner 10 mentions

“The staff was incredibly kind, attentive, and professional, taking the time to truly understand my needs and help me choose exactly what would give me the most benefit from my massage.”

🗣️ explains the process 2 mentions

“She even educated me on ways I can better care for this particular issue at home.”

🌿 gentle & comfortable 15 mentions

“I also love their add ons such as essential oil aroma therapy for when I want a relaxing massage or cupping and hot stones for a more in depth/intensive massage experience.”

🧼 clean & hygienic space 3 mentions

“It’s clean, calm and relaxing ☺️ I recommend Potential Massage to all, who wants to treat yourself or looking for a professional help.”

👋 welcoming to first-timers 4 mentions

“UPDATE: My third time here, this time with Janet and service, professionalism, friendliness and ability were just as great as it's been since my first time in.”

From the reviews

This was my first session with Eric, and he gave an excellent massage. We did a 90 minute deep tissue with cupping, and he got right to the core of my tension and pain with his unique technique. Made a follow up appointment immediately. I highly recommend Eric!

★★★★★ — Jane, Sep 2025

I’ve been coming to Potential Massage since around the time they first opened their doors. Felicia and Jasmine are both incredible at what they do. I always enjoy my massages and leave feeling rejuvenated!

★★★★★ — Jess, Mar 2026

UPDATE: My third time here, this time with Janet and service, professionalism, friendliness and ability were just as great as it's been since my first time in. These guys are wonderful! Thank you!

★★★★★ — Greg, Oct 2025

I was gifted a massage from My Bestfriend, I had the pleasure of meeting Felicia Harrison. She did an amazing job, I was very comfortable through the entire process & felt great after!!! The atmosphere was very relaxing!! Would definitely recommended this location as well as Felicia to anyone.

★★★★★ — Shyenne, Jun 2025

Excerpts from public Google reviews, filtered to comments about cupping and the provider's care. Read all 186 reviews →

What to expect from your first cupping session

New to cupping? Here's the short version. What happens: the practitioner places cups on the skin — most often the back, shoulders, or legs — and creates suction (with a pump, or briefly with a flame for fire cupping). Cups either stay put for a few minutes (dry cupping) or are glided over oiled skin (massage cupping). A session is usually 15–45 minutes, often added to a massage or acupuncture visit. The marks: cupping leaves round, bruise-like circles that are normal and usually fade in a few days to a couple of weeks — they're discoloration from the suction, not an injury, and shouldn't really hurt. What to wear: comfortable clothing that gives access to the area being treated. Afterward: drink water, keep the area warm, and skip intense sun or a hot sauna right after.

Cupping isn't for everyone — if you're on blood thinners, pregnant, or have a skin condition or bleeding disorder, check with your doctor first, and always tell your practitioner about health concerns before a session. This page is directory information, not medical advice.

Where to find Potential Massage

25 Canterbury Rd Ste 201, Rochester, NY14607

Get directions

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Listing verified July 2026 from public business records and client reviews. Something out of date? Report a correction. Own this business? Claim your listing — it's free.